At NavaUrja, we are committed to delivering healthy, thriving plants and premium gardening materials to your doorstep with the utmost care. Please review the details below before placing your order.
Overview
NavaUrja ensures quality packaging to our customers. We have partnered with reputed courier companies for a safe and timely delivery.
All our orders are hand packed with care, and leave our store in the very best condition possible.
We select the healthiest plants we have available to send. We pre-treat and specially hydrate all plants before shipping, so they can survive long transit times and unforeseen delays. However, issues can arise in transit which we have no control over. Please check all product descriptions before ordering, we try to give as much information as possible including basic needs & care notes. Please unbox your order immediately when it arrives.
🌱 Plant Orders
📍 Delivery Coverage
Shipping is currently available only within India.
🚚 Shipping Charges
- ₹60 flat shipping fee
- Free Shipping on orders above ₹499
✈️ Shipping Method
- Shipped via express air service where available
- Standard ground shipping used for non-air locations
⏱️ Dispatch Timeline
- Typically dispatched within 3 business days
- May vary based on plant health and stock availability
📦 Estimated Delivery Time
- Delivered within 3–7 business days post dispatch
- Delivery not guaranteed on Sundays or National Holidays
📌 Important Information
- Plants may vary slightly in size, shape, and foliage due to seasonal changes
- If a plant is not fit for shipping, dispatch may be delayed or the item may be removed and partially refunded
- Flowering plants may arrive without blooms depending on the season
- Shipping address cannot be modified once the order is dispatched
- Delivery agents may not call before delivery — please ensure someone is available to receive the parcel
- Up to three delivery attempts will be made; undelivered packages will be returned without refund
🧺 Gardening Items (Planters, Decor & Accessories)
📍 Delivery Coverage
Shipping available nationwide across India
🚚 Shipping Charges
- ₹60 flat shipping fee
- Free shipping on orders above ₹499
⏱️ Dispatch Timeline
- Dispatched within 3 business days
- Handcrafted or made-to-order items may require more time
📦 Estimated Delivery Time
- Typically delivered within 4– 9 business days post dispatch
- Heavy or large items may take longer due to surface shipping
🔍 Order Tracking & Customer Support
- Once dispatched, a tracking link will be shared via SMS or email
- For support, contact us via WhatsApp or email at care@navaurja.com
- Ensure your mobile number and email are accurate at checkout to receive timely delivery updates